Residents in several areas have accused sanitation workers linked to the Punjab government’s Suthra Punjab initiative of collecting monthly cash payments without issuing official bills or receipts.
According to the complainants, workers demanded Rs. 200 as a monthly sanitation fee. Residents who requested an official bill or receipt were allegedly told that no documentation would be provided and were asked to pay the amount directly in cash.
The complaints were raised by residents of Basti Umarpuri, Adda Chakrala, Chak 97/WB, and nearby localities.
One resident, Mian Abdul Aziz, alleged that a worker became aggressive after he refused to pay without proper documentation. He claimed that the worker threatened and pushed him before snatching his mobile phone when he attempted to record the incident.
Residents also alleged that no official garbage bins or waste collection drums had been provided in their areas despite the collection of monthly sanitation charges.
They urged Punjab Chief Minister Maryam Nawaz Sharif, the deputy commissioner, and other relevant authorities to order a transparent investigation and take legal action against anyone found responsible.
Responding to the allegations, Suthra Punjab Programme District In-Charge Rao Khalil said that workers are not authorized to collect cash from residents without issuing an official bill or receipt.
He said sanitation charges must be collected through the department’s approved billing system, while direct cash collection without proper documentation is prohibited.
Rao Khalil added that strict disciplinary action would be taken against any worker found violating departmental procedures.
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