The Pakistan Telecommunication Authority (PTA) has advised citizens to ensure that SIM cards registered under deceased persons are either transferred to eligible legal heirs or blocked through the official Change of Ownership (COO) procedure.
The authority said the step is necessary to prevent misuse of mobile connections and to maintain lawful use of telecom services.
According to PTA’s advisory, SIM ownership can only be transferred to eligible legal heirs, including a spouse or close blood relatives. Family members are required to visit the nearest customer service center or authorized franchise of the relevant mobile operator to complete the process.
The authority outlined four required documents for the transfer process: a Family Registration Certificate (FRC), the death certificate of the deceased subscriber, the original SIM card, and proof of SIM usage. These documents are needed to verify legal eligibility and confirm rightful ownership.
PTA emphasized that timely blocking or transfer of such SIMs is essential to protect the integrity of Pakistan’s telecom system. It warned that unclaimed or inactive numbers may be misused if records are not updated after the subscriber’s death.
The regulator added that the initiative is part of broader efforts to promote secure and responsible digital connectivity across the country. It encouraged citizens to seek guidance through mobile operators, official PTA platforms, or the PTA Digital Assistant service.
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