Customer Support

Airbnb says AI is helping it ship features faster as it tests a new search function

Airbnb says AI is helping it ship features faster as it tests a new search function

Omilia raises $67M to scale its customer support platform

Omilia raises $67M to scale its customer support platform

Smallest.ai raises $13M to build ultra-fast voice AI that sounds genuinely human

Smallest.ai raises $13M to build ultra-fast voice AI that sounds genuinely human

Encore AI raises $30M to build AI agents that learn from customer calls

Encore AI raises $30M to build AI agents that learn from customer calls

These two founders left Goldman and Meta to build voice AI for markets everyone else overlooked

These two founders left Goldman and Meta to build voice AI for markets everyone else overlooked

AI voice startup Vapi hits $500M valuation after winning Amazon Ring over 40 rivals

AI voice startup Vapi hits $500M valuation after winning Amazon Ring over 40 rivals

Airbnb says AI now writes 60% of its new code

Airbnb says AI now writes 60% of its new code