Customer Experience

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TechCrunch.com

Salesforce acquires AI customer service platform Fin for $3.6 billion

36 days ago

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TechCrunch.com

Amazon launches an AI-powered audio Q&A experience on product pages

84 days ago

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TechCrunch.com

Yelp’s updated AI assistant can answer questions and book a restaurant or service in one conversation

91 days ago

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TechCrunch.com

Uber will now pick up your returns from your doorstep

95 days ago